sahil parikh’s work+life stream

insights on life, technology & SaaS while nurturing a web business 
Filed under

product

 

Creating Passionate Users: Featuritis vs. the Happy User Peak

Featuritis vs. the Happy User Peak

Featuritis

It's a gazillion degrees in my house right now, but I can't figure out the thermostat controls, so the heat's still on and the air conditioning unreachable. My new Denon receiver/tuner sounds amazing--good thing I'm using it mostly with my iPod; I have no clue how to tune in a radio station. When I bring up the newer versions of Microsoft Word, it looks so utterly foreign and overwhelming to me now that I give up and close it. And all I wanted to do was type a simple letter...

Excellent article on how software amongst other things is becoming so complex, bloated and complicated. Later in the article, the author rightly mentions that the main reason for keep adding features is 'fear' of getting left behind. This is so true. Read on...

Filed under  //   product   software   startups  

Comments [0]

Make people 'love' (not 'like') your product

Some users might like more features, others might want it really simple and then there is the third group who might want it dirt cheap. So, the question is who do you satisfy and how do you get them to love your product?

The truth is that just like in life you cannot make everyone happy. You have to choose who matters to you (yeah, I know that every customer is important) in the long run. If your product is for the techies, then build for them. Make them happy and fanatical about your brand. It is better to have 10 people love your product than have 50 people just like your product.

Think about if you want to an Apple or a Microsoft?

Filed under  //   apple   microsoft   product  

Comments [2]